Cole & Mason Warranty Claims

If your Cole & Mason product is defective to the extent that you believe it is covered by our warranty outlined in the "guarantees" section, please fill out the form below to contact our warranty department.

Contact Info

Product Info

Product & Receipt Of Purchase Images

Please Upload an image(s) of the product, focusing on the problem area if possible. Also, please upload an image of your sales receipt to show proof of purchase. Without proof of purchase your warranty claim cannot be processed; the customer is responsible to provide the receipt.
*Max file size 2 MB for each photo (.jpg .gif & .png)

Warranty Info

DKB Household is confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. If we determine your item is covered under warranty, a replacement will be sent. In the event the item has been discontinued, we will send a similar item of the same value.


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