Accessibility Statement
This is an accessibility statement from Cole&Mason.
Our Commitment to Accessibility
At Cole&Mason, we are committed to ensuring our website is accessible to all users, including people with disabilities. We continually work to improve the user experience and apply relevant accessibility standards to ensure equal access for all.
Accessibility Standards
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 (or 2.2), Levels A and AA. These guidelines help make web content more accessible for people with various abilities and disabilities, including those using assistive technologies.
Conformance Status
We recognize that the Cole&Mason website has some accessibility issues. As accessibility issues are discovered, we work on addressing them to bring the site into conformance with the WCAG guidelines.
We Welcome Your Feedback
If you experience difficulty accessing content on our website, notice any accessibility issues, or have suggestions on how we can improve, please let us know. We take your feedback seriously and are committed to addressing accessibility barriers promptly.
When providing feedback, we encourage everyone to share as much detail about the issues encountered as possible so that we can recreate and eliminate any issues for our users. If possible, please try to be as specific as possible by including:
• URL of the page with the issue,
• Description of what you were trying to accomplish and the issue(s) you encountered,
• Date when you encountered the issue, and
• Operating system, browser name, and assistive technologies (if any).
Contact Us
For support or to report an accessibility issue, please get in touch with us by:
• Email: customercare@dkhouseholdbrands. com
• Phone: 949-699-1884, 8am – 3pm PST
• By Mail: 300 S Main St, Suite 212, Holly Springs, NC 27540
We aim to respond to accessibility feedback within two business days.
Third-Party Content
While we try our best to ensure that third-party content made available through our website is accessible, we cannot guarantee such content will be accessible.
Date
This accessibility statement from Cole&Mason was updated on 7/13/2026.
