Perhaps hopefully this newer design also has engineering improvements... because its predecessor had issues. i specifically purchased the one i own because of Cole & Masons reputation for making quality products... but to say my electric battery peppermill has been temperamental would be an understatement. i also purchased it because the triangular design is a thing of beauty.... and in my opinion, much more esthetically attractive than the newer round design.
its only my wife and i and i do 99% of the cooking so i am extremely familiar with its operation.. and quirks! you must be very careful that it never topples or is set down harshly so the 6 batteries arent disturbed in the slightest! yes, a quick disassembly will allow you to re-tighten the batteries and you will soon learn how to treat it gingerly! ...which i have done.
today however, the peppermills mechanism finally stopped working. New batteries didnt fix it and even though i am highly familiar with its operation, the mechanism has finally failed. i guess we will see if Cole & Mason honors their lifetime mechanism guarantee. If they do, I will gladly update this review.
Steven Wms