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Frequently Asked Questions

Our salt mills are designed for dry, coarse salt crystals, including sea salt, rock salt, and other similar types. Our pepper mills are designed for whole peppercorns, including black, white, green, and pink peppercorns. 

To refill your mill, just unscrew the top knob and remove the lid. For a mess-free experience, we recommend using a Cole & Mason stainless steel funnel.

Yes. The London mills are covered with a 2 year guarantee and the mechanisms are covered with a lifetime guarantee. Please contact us if you are unsure of the guarantee period assigned to your mill.

If your mill has a knob, turn this anti-clockwise for a coarser setting or clockwise for a finer setting. The knob will either be located on the top of the mill, or on the base depending on which mill you have. To watch a video on how to change the grind setting of our mills, head to our YouTube channel here.

No, Cole & Mason mills cannot be put in dishwashers.